DiCom Services
Implementation
An Implementation Guide is provided explaining the step by step installation process. In addition, the DiCom support team works with the client throughout the implementation process to ensure the installation goes smoothly.
Enterprise:
The DiCom LRS Enterprise version requires a custom interface module to provide a seamless flow of data from the client’s loan accounting system to DiCom LRS. This custom module can be developed by the Client’s Information Technology department or by DiCom’s development team.
Lite:
The Lite system can be quickly installed by the user by following the Installation Guide.
Training
On Site Training:
Our trainers can come on-site to provide in-house training to get your review team up and running quickly. On-site training provides the advantage of utilizing your own data and equipment for training purposes. This enables your analysts to move from the training environment into a live review with minimum transition.
Off Site Training:
For geographically dispersed groups, training accommodations can be arranged at a centrally located site to minimize travel impacts for all participants.
Internet Training:
For one or two users, training can be conducted over the internet from the Orlando office.
Support
Our professional support team can be reached at any time for assistance with the DiCom products.
Business Hours:
8:00 a.m. - 5:00 p.m. EST
Technical Support: (407) 248-8163
After Hours:
(407) 493-0823
(407) 493-0964